A step in the right direction - the NHS should be making more use of technology to provide the best healthcare possible.
Dr Mobasher Butt, who is part of the team behind the GP at Hand service, told BBC Radio's Today programme: "It's high time that NHS patients were given the opportunity to benefit from technology to improve access to healthcare. "We've benefited from this kind of technology in so many different aspects of our lives, whether that be shopping or banking, and it's really time that we were able to do that in healthcare for NHS patients." Jane Barnacle, director of patients and information at NHS England London, said GP practices were right to carefully test innovative new technologies that could improve free NHS services for their patients while also freeing up staff time. But the Royal College of GPs is concerned the new service might only work for younger healthier commuters and not those with complex health conditions.